Privacy

At The Royal Corin Thermal Water & Spa Resort we understand the importance of privacy and are committed to winning the trust of our guests by committing to the highest standards. The Royal Corin Thermal Water & Spa Resort policy describes the type of personal information we collect and receive, the circumstances in which we collect or receive it, the policies and procedures that have been established outlining its use and storage and sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests regarding your personal information, or our policies and procedures and the person to whom those questions or requests should be directed as well as the means through which you will communicate with that person. In this policy, personal information means information about an individual that is personally identifiable, such as name, address, email address or telephone number, or information that is not publicly available.

What information do we request?

We collect your information when you register on our website, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, if applicable, you may be asked to enter your name, email address or telephone number. It is possible, however, to visit our site anonymously.

What do we use your information for?

All of the information we collect about you may be used in the following ways: To improve our website (we continually strive to improve website offerings based on the information and feedback we receive from our customers),to improve customer service (your information helps us respond more effectively to your customer service requests and support needs), to process transactions.

Your information, whether public or private, it will not be sold, exchanged, transferred or given to any other company for any reason, without your consent, except for the express purpose of delivering a purchased product or a requested service. To send periodic emails. The email address you provide to process an order will only be used to send you information and updates pertaining to your order. Note: If at any time you wish to stop receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. When making a reservation or using The Royal Corin Thermal Water & Spa Resort services it is necessary to have information in order to identify, contact and process your purchase and requests. This information typically includes, but is not limited to, your name, address, telephone number, email address, credit card number and expiration date, and language preference.

How do we protect your information?

We implement several security measures to maintain the security of your personal information when you place an order or enter, submit or access your personal information. We offer a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and encrypted in the database of our payment providers to be accessed by authorized persons with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored in our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive using your Web browser (if permitted) that allows service providers’ sites or systems to recognize your browser and capture and retrieve certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.  For more information about the type of information we temporarily store please visit the section called “Cookies Policy” included in this website.

 
Do we disclose information to third parties?

We do not sell, trade or transfer your personal data to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, a service that, provided that such parties undertake to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or to protect the rights, property, or safety of us or others. However, non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

Third party links

On some occasions, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility whatsoever for the content and activities of these linked sites. However, we seek to protect the integrity of our site and appreciate any comments on these third-party sites.

Children’s Online Privacy Protection Rule

We comply with COPPA (Children’s Online Privacy Protection Rule) requirements and the Law of Protection of Individuals regarding the Processing of their Personal Data in Costa Rica. We make all efforts not to collect the information of any individuals ages 16 and under. Our website, products and services are aimed at people 16 years of age or older.

Online only privacy policy

This online privacy policy applies only to information collected through our website and not to information collected by other means.

Terms and Conditions

Visit our Terms and Conditions section which establishes the use, waivers and liability limitations that govern the use of our website at https://www.royalcorin.com/terms.html

By using our website, you accept our online privacy policy.

Changes in our privacy policy

If we decide to change our privacy policy, we will publish the changes on this page.

Contact Us

If you have any questions on this privacy policy, you may contact us at the following address:

From the Catholic Church 4.2 km towards the Arenal Volcano in La Fortuna de San Carlos, Alajuela, Costa Rica info@royalcorin.com